WHAT IF I HAVE A PROBLEM?
If you have any problems with anything you may contact Tommy by email or phone. My email is ratliff@ligtel.com and my phone number is 260-894-0336. You may also contact Walter at 260-409-6618. We will be sure to take care of you in a timely manner.
WHO CAN I CONTACT FOR SUPPORT?
You may contact Tommy for support. Any questions about knives, ordering, our website, or just in general. ratliff@ligtel.com . 260-894-0336. (tommy)
HOW LONG HAS COMPANY BEEN IN BUSINESS?
Our company WT Enterprise has been in business since 2007. We are an established partnership with a goal to be number one in customer satisfaction.
WHERE ARE YOU OPERATING OUT OF?
Our business is located in northern Indiana in a town named Wawaka,46794.
HOW WILL MY PRODUCT BE SHIPPED?
All orders will be shipped via united postal service(UPS).
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Your order will be processed, packaged, and shipped in 7-10 business days. You may email Tommy or Walter(ratliff@ligtel.com) for express shipping.(or call 260-894-0336 Tommy) . When we receive payment by personal checks or money orders, we will ship your product as soon as we receive that payment.
IS IT SAFE TO USE MY CREDIT CARD OVER THE INTERNET?
Yes. We have a secure merchant account with paypal. This merchant account handles all credit card information and numbers. When payment is processed, we receive an email that the order is paid for and we need to ship it. We also accept money orders and personal checks for your convenience.
DO YOU TAKE INTERNATIONAL ORDERS?
Yes. There will be a $10.00USD shipping charge for international orders.
